All rates are quoted in NZD on a per night basis and include GST of 15%. All accounts must be settled directly with the Property Name in NZD. Rates do not apply to conferences, conventions or special events for which contracted rates and special terms and conditions are available on request. Reservations Age:You must be 18yrs or over. Payment will be taken in full at the time of booking and Proof of ID will be required on arrival and presentation of credit card. If no credit card available a bond of at least $200 will be necessary. All reservations made through this website must be accompanied by credit card details.The booking will be charged up to 48 hours prior.Cancellation & Refund Policy Special Events, Public Holidays 45 days notice of cancellation required for Christmas/New Year holiday period and January school holidays.If a Cancellation is received within 14 days of these periods, 50% of the total value of the booking will be charged.4 weeks notice required for all special event and group bookings.2 weeks notice required for all other school holidays and Statutory Holiday bookings.48 hours notice required at all other times Short notice will incur a penalty charge of at least one night or the cost of accommodation.Please note: Special events and promotional room rates/offers a no cancellation policy applies, which means, no refunds or changes permitted. All cancellations and amendments must be received in writing.Refunds will only be made to the credit card debited for the original transaction. Arrival and Departure Times.Check in time is 2pmCheck out time is 10am Non-Refundable. Please note that if you book a Non-Refundable rate that you will be charged at the time of booking. Should you fail to notify us of your exact arrival time prior to 6 pm on the day of arrival we reserve the right to re-sell your room